Returns & Refunds
Return & Exchange Policy
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Returns Policy
At Politicollectibles, we strive to ensure your satisfaction with every purchase. However, we understand that sometimes items may not meet your expectations. Therefore, we have crafted a returns policy to make the process as seamless as possible.
1. Eligibility for Returns:
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Items must be unused, unworn, and in their original condition with all tags attached.
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Returns must be initiated within 7 business days from the date of delivery.
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Personalized or customized items are not eligible for return unless they arrive damaged or defective.
2. Initiate a Return:
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To initiate a return, please contact our customer service team at [customer service email or phone number] to request a return authorization.
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Please provide your order number and details of the item(s) you wish to return.
3. Return Shipping:
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Customers are responsible for return shipping costs unless the item received is damaged, defective, or incorrect.
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We recommend using a trackable shipping method to ensure the safe return of your item(s).
4. Refunds:
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Refunds will be processed once the returned item(s) are received and inspected.
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Please allow 7 business days for the refund to appear in your account after processing.
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Original shipping charges are non-refundable.
5. Exchanges:
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Unfortunately, we do not offer direct exchanges. If you wish to exchange an item, please initiate a return and place a new order for the desired item.
6. Damaged or Defective Items:
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If you receive a damaged, defective, or incorrect item, please contact us immediately to arrange for a replacement or refund.
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